Benq monitor usb not working. Use of an Incorrect USB Port .

Benq monitor usb not working. If the headphone or external speaker is connected to your monitor, try to remove it. After connecting, press and hold the green button on the front for 3 seconds to turn the PD1310 on (the LED will light up). I've tried reinstalling PME, searching for drivers and installing the WHQL driver from the BenQ website. in ECE ) Abhishek Silwal is an Electronics Engineer and a technical writer at TechNewsToday. My BENQ PD2705U connects via USB C successfully to my personal MacBook Pro (2019), but not to my works Dell laptop (or previously to two work HP laptops that I no longer have). 0 (Downstream) and one USB Type B (Upstream) for connectivity with accessories. Everything has worked fine for several weeks but now the software fails to recognize the monitor. Sep 8, 2023 · Download the latest version of PME from BenQ's official website and re-install it 4. On the bottom edge of the monitor are controls for power and the on-screen display. May 8, 2023 · Learn how to troubleshoot display issues on your BenQ monitor using a USB-C cable. Monitor USB ports not working ? Here is how to enable fix it to work so you can use USB thumb drive and charge your phone. Reset USB ports, 2. Mint simply does not recognize them, no matter if I use DP oder HDMI, single or dual. Feb 25, 2025 · By understanding the potential causes of issues with your monitor’s USB ports and following the solutions outlined above, you can get your ports working correctly and enjoy the convenience of connecting your devices directly to your monitor. Turn on the monitor and then turn on the computer. I access the picture, sound and the hub via the Thunderbolt connection on my work PC. It should recognize the monitor automatically. Just like with my last projector review, I compared it to a higher-end projector and a dedicated video processor, and it held up really well. - Connection: Make sure all connections are correct Learn how to connect your keyboard or mouse to a BenQ monitor's USB hub. 0' which i assume is the USB-C port. 0 ports (Downstream), you also need a USB Type B to Type-A cable to connect your MacBook or PlayStation to the monitor via the USB Type B (Upstream) for accessories usage. A solution that worked for me is if you unplug the USB from your monitor/PC and plug it directly into either a wall output or a portable USB charger. Everything has been working fine, but this morning, my laptop cannot connect via the usb-c port that i’ve been using. If select NO, then the message will show up again when a USB-C device is detected next time. The monitor will wake up when it receives a video signal, so the following settings will guide you on how to wake up the computer and provide a video signal to the monitor. Disconnect the cable fully from the computer and the monitor, power everything down, and reconnect the cable. It's difficult for me to describe just how much I've enjoyed my time with the BenQ HT3550. This only needs to be done when you feel touch input on the BenQ board is inaccurate. How does BenQ ICCsync work on the BenQ monitors? Why can't I switch to other color modes on my monitor when connected a Mac or Windows device and using Display Pilot software? Jan 19, 2025 · If you are trying to connect an external monitor to the USB-C port of your Razer Blade but the display is not working, do not switch the system to Discrete GPU only. Sep 14, 2023 · If your DP1310 is not working correctly, possible reasons may be power, connection, drivers, your laptop, and cables: - Power: Make sure you use the provided 180W power adapter to connect the DP1310 to a power socket. Bummer. I assumed that’s why all the other 4LED models used the larger chip. You manage the OSD via a little joystick toggle, which is far easier than other monitors that use several buttons. May 31, 2024 · Connection using USB-C to USB-C between monitor and computer is required. Find the latest FAQ of GW2786TC I have a BenQ XL2720Z monitor and it has two USB ports and a headphone jack on the side of it. If the signal input is under HDMI 2, please connect the USB touch cable to TOUCH-USB2. Follow these steps to get your USB ports working seamlessly with your monitor setup. BenQ Monitor USB Ports Not Working Helpful? Please support me on Patreon: / roelvandepaar With thanks & praise to God, and with thanks to the many people who have made this project possible [BenQ FAQ] LCD monitor_How to enable the USB hub on EX3203R & EX3501R BenQ Support 3. May 31, 2024 · Please make sure a USB upstream cable is connected. Use a USB-C to USB-C or USB-C™ to USB-A cable to activate the built-in USB hub for connecting devices like a keyboard or mouse. For other devices (e. Thoughts and opinions are my own. I purchased the ‘BenQ - EW3270U 32" HDR LED 4K UHD FreeSync Monitor’ roughly 6 months ago. This is all on a fresh install of Windows 11. Anyone that knows what the problem is here? When I switch the screen's input to to USB-C it actually does work, but I don't want that because then the refresh rate is only 30Hz. How to troubleshoot when my BenQ monitor can't be charged via USB-C How to connect my keyboard/mouse to the BenQ monitor? Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? Why cannot my BenQ monitor display appropriately via a USB-C (Type C) cable? How can I benefit from multi-screen setups via Multi-Stream Transport (MST)? Jul 25, 2019 · Hello, I recently bought a new monitor, the BenQ ZOWIE XL2411P along with a USB 3. g. Make sure to plug and connect the correct port on the monitor. I have a new monitor (benQ sw272U) that has a calibration app (Palette Master Ultimate) that communicates with the PC via a usb-C connection. Dec 10, 2022 · Down below we’ll go over the entire troubleshooting process. Jul 6, 2023 · You may encounter an issue after using the KVM function of BenQ monitors where the mouse and keyboard connected to the monitor's hub cannot wake up the computer and monitor. Try to reboot your input source device. 47" outperforming every 0. I have even tried a USB flash drive and that doesn't work either. I have a keyboard with 2 USB ports, which has a mouse in onethe port and a USB 2. , laptops or phones): The L-type connector is specifically optimized for handheld gaming devices. The onboard USB ports and SD card reader work fine (as they always have done). E. I'm a super beginner in the market for a new projector, but it seems to be the W4000i/HT4550i mostly repackaged with HDMI 2. If the BenQ monitor doesn’t have a USB-C port but has a DisplayPort port, it is recommended to use one USB-C to DP cable to connect the BenQ monitor and the input source device directly. Dec 20, 2024 · How to connect my keyboard/mouse to the BenQ monitor? Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? Discover how to resolve common issues with the BenQ PD3200U, from flickering screens to connectivity troubleshooting and essential driver updates. ScreenBar Halo requires a power supply with at least 5V and 1. Will be an Amazon return if no solution by end of week. When using HDMI, DisplayPort, or USB-C as the output source, audio is transmitted via the same cable alongside video. I have connected my Macbook Pro to the monitor using the USB A/B May 8, 2023 · Learn how to troubleshoot display issues on your BenQ monitor using a USB-C cable. If I plug my mouse/keyboard/webcam into the monitors usb ports they work fine on the laptop, but not at all on the desktop connected to the same The monitor is connected over DisplayPort and I have the USB-B to USB-A cable connected. Dec 20, 2017 · When i plug in the adapter, my laptop registeres it on a unit called 'USB 2. I've got latest Nvidia drivers (the ones that it shipped with were out of date) I've tried both a Benq and LG monitor, neither work on the USB port but both work on the HDMI port, so they are fine. And often (but not always) the USB devices (in my case, mouse and keyboard since the monitor functions as KVM) don't work after resuming my 16" macbook pro from sleep. Does my BenQ monitor support the new HDR editing features in Adobe's Lightroom (and also Camera Raw)? Can I use PMU (Palette Master Ultimate) to do HDR calibration with my monitor? Jun 3, 2024 · BenQ also has a tray to tuck the cables behind and a passthrough in the stand that helps conceal all those cables for a cleaner look. Jun 3, 2024 · BenQ also has a tray to tuck the cables behind and a passthrough in the stand that helps conceal all those cables for a cleaner look. 1gen2, but I can't get the screen to work as a USB hub. I can't get the USB ports to work on it and I'm confused as to why? Aug 25, 2025 · 1. Discover best practices for monitor selection, daisy chaining, and software setup for productivity. I had a USB hub with mouse, controller, keyboard etc plugged in and it didn't work, but using only mouse as the only other USB connection outside of the BenQ monitor worked. Then you can connect any USB devices to the USB port on the Benq and the computer will see this device. May 13, 2021 · BENQ TK700STi Review, 4K HDR / Low Lag / Short Throw Gaming Projector GAME CHANGER The TK700STi is the latest UHD home entertainment projector from BenQ and comes to market with a feature set unique among it's 4K DLP competition. Find the latest FAQ of PD2700U I had a USB hub with mouse, controller, keyboard etc plugged in and it didn't work, but using only mouse as the only other USB connection outside of the BenQ monitor worked. 0 audio interface (RME Babyface Pro FS). Mar 17, 2025 · Set up dual or multiple monitors effortlessly. For Mac devices with M-series chips, some cannot sync with BenQ monitors via HDMI, so it’s recommended to use a Thunderbolt 3/4 (USB-C) or USB-C to DisplayPort cable when using Display Pilot/Display Pilot 2. Oct 7, 2024 · Learn how to connect your keyboard or mouse to a BenQ monitor's USB hub. Sep 6, 2022 · When you're having problems connecting your computer to your BenQ monitor, it is likely an issue with the cable. The monitor is working fine when connecting to my Windows laptop with an HDMI Cable. Check the sound settings Here you can find all the possible ways to fix your monitor USB ports not working. Sep 22, 2016 · The USB ports (hub) on the left side of my BenQ XL2730Z are not working when I plug my wired mouse and wireless keyboard into them. Jan 15, 2021 · The advantage of daisy chaining multiple monitors is obvious: by utilizing just one cable for each device you simplify the entire process as well as reduce the clutter that would have resulted from any other connection method. Locate the USB-B port: Find the USB-B port on the back of your BenQ monitor. Here are a few potential reasons and solutions: Insufficient Power Output: The light may flash if the USB port or adapter you're using does not meet ScreenBar Halo's minimum power requirements. Jan 15, 2022 · Use your BenQ AI mic in a perfect way by knowing how to select AI mic signal, to judge you mic status, to determine mic’s pickup mode, and your mic status. Jul 10, 2018 · Have rebooted several times. 3. Using DP connection to Dell desktop computer. Seeing that chip in the 2720 was a bit odd as the . Following these steps should get your BenQ monitor back up and running in no time! BenQ Monitor No Signal: How to Fix Let’s first start off with the simplest solutions; the ones that are the likeliest to fix the issue straight away: Dec 9, 2024 · Then the message will not pop up next time, unless the USB-C cable has been plugged and unplugged. Check the sound settings Jan 19, 2023 · My MacBook Pro will not connect to the Benq Monitor with the Thunderbolt 3 cable what can I do? I have made sure both ends are connected and pushed in. Apr 19, 2023 · The BenQ LK936ST as a Sim-Theater Projector for Larger Screens-Let There Be Lumens INTRODUCTION The impetus behind this review was the realization that in this era of 4K HDR, there are very few options for home theatre enthusiasts with larger screens—and in fact, even fewer in the under $5,000 Feb 2, 2023 · BenQ does a good job using a larger DMD than most and then delivering a real world image that is better than most, but invariably, the speaker in it sucks, and it doesn't have audio return channel (or optical) so, there is no way to get audio out of the projector to a modern speaker bar except by using analog stereo, which often sounds terrible. Dec 1, 2023 · Download the latest version of PME from BenQ's official website and re-install it 4. The USB ports on the Benq monitor is a USB hub. I don't personally think the chip has much to do with the potential contrast as we've seen the 0. Apr 18, 2017 · I can drag windows off the edge of my 2nd screen (via HDMI-DVI) onto the 3rd screen (USB-C to DVI) but the screen stays black. INTRODUCTION:"I'll be… the prodigal son returns. I've tried the following to troubleshoot: Reset the monitor Updated Nvidia drivers on PC Plugged in my Windows laptop still no sound output from the monitor Plugged in my Mac through HDMI with the correct sound output settings and still doesn't work After keeping the monitor off throughout the night, it [BenQ FAQ] LCD Monitor_How to detect external USB devices from monitor USB port_PD series BenQ Support 3. Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices? Apr 28, 2025 · Ensure the video cable is directly connected to your PC and the monitor without using a docking station. Once it's plugged in, you should be able to turn the brightness down from the hub. 47" as shown in models like the x500i and TK710 at ~1700:1. Try another source to find the problem, etc. ~No Monitor Blues :- ( I want to use the monitor's Thunderbolt/USB-C port to charge my MacBook. Jun 12, 2023 · This is part of product design. Will connecting both a power adapter and a monitor via Thunderbolt/USB-C to a MacBook cause overcharging or damage? How does BenQ ICCsync work on the BenQ monitors? How can I set up dual monitors by daisy chain connection through Thunderbolt 3/Thunderbolt 4 ports? May 3, 2024 · The flashing of your ScreenBar Halo light usually indicates that the power supply is insufficient. Apr 27, 2025 · To activate the USB hub functionality of your BenQ monitor, you’ll need to establish a connection between the monitor and your computer using a USB cable (usually a USB-A to USB-B cable). It is not recommended for use with other devices to avoid potential compatibility issues. His educational background in Electronics Engineering has given Full Bio Learn about our editorial Jan 14, 2025 · For handheld gaming devices: Try removing the L-type connector and connecting the USB-C cable directly to your device. ) Try to reset your BenQ monitor (Pressing the function key > Menu > System > Reset All > Yes ) Try upgrading the MacOS version on Mac devices or the graphic card driver version on Windows devices. 13 all devices on the dock do work, except the two 1080p BenQ monitors. My monitor’s USB port won Find the latest FAQ of GW2790QT May 31, 2024 · Connection using USB-C to USB-C between monitor and computer is required. Instead of a static HDR curve, the W4100i now analyzes brightness frame by frame and adjusts in real time. Learn how to troubleshoot and resolve USB port problems on your BenQ monitor. Use of an Incorrect USB Port Hey there, I've got a BenQ GW2480 monitor and the speakers just stopped working last night. 47 has traditionally been a better fit for laser light sources than LED. usb3's and 2's not working. View and Download BenQ PD3200U troubleshooting online. Apr 28, 2025 · Ensure the video cable is directly connected to your PC and the monitor without using a docking station. . 0, so I can use 4k @ 60Hz, per the BenQ documentation. I am using the USB-C to USB-C cable provided with the monitor to connect to my MBP I tried: Shutting down the mac, then connecting the monitor, then starting the mac Clicking the DETECT If the BenQ monitor doesn’t have a USB-C port but has a DisplayPort port, it is recommended to use one USB-C to DP cable to connect the BenQ monitor and the input source device directly. The monitor is also connected via Display Port as is recommended. He specializes in troubleshooting a wide range of computer-related issues. You need to use a USB upstream cable (USB-B to USB-A) or a USB-C cable to connect the monitor and a PC/laptop, and then the monitor will supply power for USB devices. [BenQ FAQ] LCD Monitor_How to detect external USB devices from monitor USB port_PD series - YouTube Mar 9, 2023 · Home Monitors 7 Ways to Fix “No Signal” in BenQ Monitor By Abhishek Silwal Abhishek Silwal Electronics Engineer ( B. Jul 29, 2025 · BenQ W4100i 4K/3200lm/100% DCI-P3 Home Cinema Projector Review & Owner's Thread Projector provided by BenQ for review. USB-C monitors reduce cable clutter and increase productivity. Windows 10 pro. I have a pretty junky projector in the market for a Sep 30, 2024 · BenQ seems to have a much better handle on 0. The Key Step: When installing PME software, keep the USB-C or USB upstream cable (USB TypeA to TypeB cable) connected to the monitor and PC/NB directly, and make sure all drivers are correctly installed during the installation. Will connecting both a power adapter and a monitor via Thunderbolt/USB-C to a MacBook cause overcharging or damage? Find the latest video of PD3225U Why can't the USB port on my BenQ monitor supply power to charge my mobile phone or external USB devices? Can I run Palette Master Ultimate or Palette Master Element on a virtual OS such as BootCamp, Parallels, or VMware? EX2710R has two USB 3. 03K subscribers 4 Jan 24, 2025 · If your BenQ monitor uses HDMI, DisplayPort, and Mini DisplayPort for video input, it will work with any properly-certified and made USB-C to DisplayPort or HDMI adapters. 65" DMD over the 0. 5A. They often stop working. I want to use the monitor's Thunderbolt/USB-C port to charge my MacBook. PD3200U monitor pdf manual download. Dec 20, 2024 · How to connect my keyboard/mouse to the BenQ monitor? Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? Mar 6, 2022 · Seeing the BenQ monitor no signal detected message can be incredibly annoying. 04K subscribers Subscribed Dec 20, 2024 · How to connect my keyboard/mouse to the BenQ monitor? Why isn't my keyboard/mouse working on the monitor’s built-in USB hub? This guide provides troubleshooting tips for resolving issues with monitor USB ports not working, offering practical solutions for common problems. Aug 1, 2025 · BenQ seems to have made some behind-the-scenes changes here. 0 Billboard' and not the 'USB 3. Then, the downstream USBs are not reliable. Check the specification of your monitor and find out whether it comes with a built-in speaker. Turn it between 1/4-1/2 brightness and plug it back into the PC/Monitor port. The Key Step: When installing PME software, keep the USB-C or USB upstream cable (USB TypeA to TypeB cable) connected to the monitor and PC/NB directly and make sure all drivers are correctly installed during the installation. We would like to show you a description here but the site won’t allow us. Follow these steps to check compatibility, use certified cables, adjust input sources, and update your device for optimal performance. Plugged into monitor first then usb power hub, same problem. The Benq has the USB-C option selected but says no signal detected. Will connecting both a power adapter and a monitor via Thunderbolt/USB-C to a MacBook cause overcharging or damage? How does BenQ ICCsync work on the BenQ monitors? Why can't I switch to other color modes on my monitor when connected a Mac or Windows device and using Display Pilot software? May 8, 2025 · Follow these steps: check monitor and operating system compatibility, verify active connections, disable antivirus, run as administrator, remove USB hubs/cables, execute update files correctly, reset monitor settings, and submit the Display Quickit log to your BenQ service center if issues persist. Will connecting both a power adapter and a monitor via Thunderbolt/USB-C to a MacBook cause overcharging or damage? How to Calibrate Touch for BenQ Boards in Windows Step by step guide to help you calibrate touch for BenQ Boards in Windows This process needs to be done if you use a laptop or a secondary display that is not the same aspect ratio as your BenQ boards. I recently got this monitor and have been trying to plug my keyboard into the monitor and it won't seem to work. Been trying to connect newly purchased BenQ EW3270U to my MBP. I got the back light to come on once and both lights once, but not again. Dec 20, 2024 · Enable your monitor's USB-A ports with a USB connection. 2. I am receiving a ‘No signal detected’ when I’m on the USB input. Watch our video guide for detailed instructions. So, how well does it work? Quite good. My laptop is an older model from 2016 and TB3 and USB 3. 7. But when connecting to MBP, I get "No Signal Detected". Apr 25, 2021 · Monitor is plugged into my PC via USB & Display port, a second monitor is connected via Display port, and laptop is connected to monitor via USB-C. I use a Benq PD2705Q monitor and plugged a mouse and keyboard into the USB ports. 47” for the other two models in this range: the W5800/5850 and W2720i. Apr 12, 2025 · A USB-C monitor delivers audio, video and power over a single cable. Is there anything I'm missing here? May 8, 2023 · Learn how to troubleshoot display issues on your BenQ monitor using a USB-C cable. 1 type C to DisplayPort cable because my laptop (ROG GL753VE) does not (Not all BenQ monitors have the signal auto switch function. Aug 25, 2025 · 1. So, in addition to connecting your accessories to these USB 3. It’s usually labeled with a USB icon and is distinct from the other ports. This was working roughly 12 hours ago and I have not move anything in my set-up so i don’t believe there is Got my Halo last night. On my Mac, I'm connecting to port 1 on the puck through the USB C cable and everything works fine. Use either a USB-C cable or a USB-A to USB-B cable to activate the hub for seamless device functionality. Just submitted request with Benq for solution. 5. Sometimes, the leftmost USB-A port stops working. Monitor in video : Fujitsu B23T-6 LED Please watch the whole video first. The one time both lights worked it was great, but this sux. Try one of these 7 fixes and be back up and running in no time! Dec 7, 2021 · With the latest Kernel 5. But clearly even the W5800 at $6k can hardly break 1000:1 so it seems like they should really stick to 0 Feb 26, 2019 · The BenQ HT3550 True 4K Home Cinema Projector packs a dizzying amount of performance and value into a projector costing just $1499. 3 and the "AI" they put on the W2720i. Apr 19, 2025 · It looks like BenQ posted the W4100i to their site within the last 24 hours. Apr 19, 2025 · BenQ went with the . " The W4100i is the newest member of BenQ's W-series of home cinema projectors and replaces the discontinued HT4550i/W4000i. Connect a USB cable (supplied) from the USB port on the computer to the input USB port (the small square like shaped port,just beside D-SUB port (blue one) on the rear side of monitor) on the Benq. 1. Mar 6, 2017 · If the signal input is under HDMI 1, please connect the USB touch cable to TOUCH-USB1. If a USB cable (USB Type-B to USB Type-A) is connected to the USB upstream port on your monitor, the built-in microphone can be turned on from Audio > Microphone > Turn ON. Remember to follow best practices for using monitor USB ports to minimize the risk of issues and ensure optimal performance. I have them configured as USB 2. 65" model ever in UST's at well over 3000:1. Quick and modern connectivity in monitors. qgvqq etgho hxohim hee qvexbrhn arkzqc rtyroe qntxiu awlsj tmdy